THe flow of organizational culture

New Thinking and Theory for

Better Understanding and Process

When I was a kid, I was the one who wanted to take things apart so that I could see and understand how they worked. If I was lucky, I could also get the toys, clocks, and appliances back together again and working without a lot of extra pieces lying around.


As an adult, I faced a similar challenge with organizational culture. I couldn't figure out how it worked. I figured that if I could view and understand how organizational culture worked, I could do a much better job of consulting for it. And so, I wrote a book: The Flow of Organizational Culture. The book explores how organizational culture works at a very deep level, and provides new thinking about how to work with it to achieve better results.


Some of the ideas are not new. But understanding where those ideas come from, how they interact, and their combined implications is.

41ft5pjNtvL._SX352_BO1,204,203,200_ (1).


"We all know how powerful organization culture is and we remain puzzled about ways to shape it in productive ways. This book moves us a step forward. It both honors and clarifies how we think and act on culture. It is a beautiful embodiment of its opening quote from Lewin that 'there is nothing so practical as a good theory.' Well worth reading."

Peter Block

Founder, Designed Learning; Author of Flawless Consulting: A Guide to Getting Your Expertise Used

Organizational culture is the ever-evolving product of dynamic webs that connect individuals and groups. Jim’s book awakens us to contemplate this flow in everyday life. Thought-provoking and profoundly skill-building. This book is for all system-change professionals who want to deepen their conceptualization of healthy human systems, and put their participatory values into practice.

Sam Kaner, Ph.D.

Founder & Executive Director, Community at Work; Author of Facilitator’s Guide to Participatory Decision-Making

Jim MacQueen has brought forward a creative, integrative update on understanding and changing organization cultures, a serious and often needed aspect of change work. He weaves together exemplar previous works on culture with challenges spawned by higher levels of complexity, working more with emergence and improving the role of consulting in this work. There is a lot here for any leader or change agent to grasp about how to work with culture.

David W. Jamieson, Ph.D.

 President, Jamieson Consulting Group, Inc.; Professor, Organization

Development and Change,

University of St. Thomas

The amorphous concept we call organizational culture is truly a flowing, ever-changing, complex adaptive system. MacQueen blends theories, examples, consulting tips, and even scenes from Shakespeare into a clear narrative for practical application, to help consultants and leaders shape the shared understandings of individuals in the groups they serve into new and better cultures for the changing world around us.

Eric Sanders

Organization Development Economist, LLC, Elmhurst University